Your Privacy Matters at 90jle — How We Protect Your Personal Data

Information We Collect

When you register for an account, use the 90jle platform, or interact with our customer support team, we collect certain categories of personal information. The specific data we collect depends on how you use our services. The following table provides an overview of the categories of data we process and the circumstances in which they are collected.

We collect this information directly from you (through registration forms, support contacts, and platform activity), automatically via cookies and tracking technologies, and in limited cases from third-party identity verification and payment processing partners. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or medical information.

How We Use Your Data

90jle processes your personal data only where there is a lawful basis for doing so. We rely on the following legal bases for processing: performance of a contract (to provide you with the services you have signed up for), legal obligation (to comply with applicable regulations including anti-money-laundering and age verification requirements), legitimate interests (to improve our platform, detect fraud, and ensure security), and in limited cases, consent (for optional marketing communications).

The specific purposes for which we use your data are set out below:

• Account creation and management: To set up and maintain your 90jle account, verify your identity, and enable you to access the full range of platform features including casino games, sports betting, and your account dashboard.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to verify the source of funds, and to maintain accurate financial records in BDT.
• Age and identity verification (KYC): To confirm that you meet the 18+ eligibility requirement and to verify that your stated identity matches the documentation you provide, in compliance with our anti-fraud and responsible gaming obligations.
• Fraud detection and security: To monitor account activity for signs of fraudulent transactions, bonus abuse, account takeover attempts, and other security threats. Automated and manual review processes are used for this purpose.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour, to enforce self-exclusion requests, and to apply deposit limits or time-out periods where requested or required.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and maintain a record of your support interactions for quality assurance purposes.
• Platform improvement and analytics: To analyse aggregated usage data, understand how players interact with different games and features, and make informed decisions about platform development and content curation.
• Marketing communications (with consent only): To send you information about promotions, bonuses, seasonal offers (such as BPL season, Eid, and Pohela Boishakh specials), and new game releases — but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time via your account settings.

Data Sharing & Third Parties

90jle does not sell your personal data to third parties. We share your information only in the specific, limited circumstances described below, and only to the extent necessary for the stated purpose.

1. Payment processors: When you make a deposit or request a withdrawal, your transaction details are shared with the relevant payment service provider — such as bKash, Nagad, Rocket, Upay, or the card network operator (Visa or Mastercard) — solely to facilitate the financial transaction. These providers operate under their own privacy policies and security standards.
2. Identity verification providers: To complete the KYC process, 90jle may share your submitted identity documents with a third-party verification service. These providers are contractually bound to use your data only for verification purposes and to maintain equivalent data security standards.
3. Game content providers: Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data as part of the technical integration required to deliver their games on our platform. These providers do not receive personally identifiable information beyond what is technically necessary for game delivery.
4. Analytics and platform performance: 90jle uses internal analytics tools to measure platform performance and user engagement. Aggregated, anonymised data may be processed by technology infrastructure providers. No personally identifiable information is shared with analytics vendors for advertising purposes.
5. Legal and regulatory authorities: We may disclose your personal data to government bodies, law enforcement agencies, or regulatory authorities where we are legally required to do so — for example, in connection with an anti-money-laundering investigation, a court order, or a regulatory compliance audit. Such disclosures are made strictly on a need-to-know basis.
6. Business transfers: In the event of a merger, acquisition, or transfer of all or substantially all of 90jle's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and the privacy terms applicable to your data following the transfer.

Cookies & Tracking Technologies

90jle uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to gather anonymised analytics data that helps us improve the user experience. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the 90jle platform:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as account login sessions, security tokens, game loading, and cashier functionality. The platform cannot operate without these cookies, and they cannot be disabled.
• Preference cookies: These cookies remember your settings and preferences — such as your preferred language (English), display settings, and previously visited sections of the platform — so you do not need to re-enter them on each visit.
• Analytics cookies: These cookies collect anonymised data about how users interact with the 90jle platform — including pages visited, time spent on each section, and game engagement metrics. This data is used solely to improve the platform and is never used to identify individual users.
• No third-party advertising cookies: 90jle does not use third-party advertising or retargeting cookies. We do not allow external advertisers to place tracking cookies on our platform or to use your browsing activity on 90jle for targeted advertising on other websites.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will impair your ability to use the 90jle platform, including logging in to your account and accessing the cashier.

Data Retention

90jle retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain our contractual relationship with you, and to comply with our legal and regulatory obligations. The following general retention periods apply:

• Active account data: For as long as your 90jle account remains open and active. This includes your identity data, contact information, financial transaction history, and gameplay records.
• Closed account data: Following the closure of your account — whether voluntarily or due to a breach of our Terms & Conditions — we retain your account records for a minimum of five (5) years to comply with anti-money-laundering regulations and to handle any post-closure disputes or regulatory enquiries.
• KYC documentation: Identity verification documents (such as NID copies and passport scans) are retained for five (5) years following account closure. After this period, documents are securely deleted from our systems.
• Support communications: Live chat transcripts and email correspondence with our support team are retained for two (2) years from the date of the interaction, after which they are anonymised or deleted.
• Analytics and session data: Anonymised analytics data is retained for up to twelve (12) months, after which it is aggregated into summary reports and the underlying session-level data is deleted.

Where we no longer have a lawful basis to retain your personal data and the applicable retention period has expired, we will securely delete or irreversibly anonymise the data so that it can no longer be linked back to you as an individual.

Data Security

90jle takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following key measures:

• SSL/TLS encryption in transit: All data transmitted between your browser or mobile device and the 90jle platform is encrypted using SSL/TLS protocols. This ensures that your personal details, payment information, and login credentials cannot be intercepted during transmission.
• Encrypted data at rest: Personal data stored on our servers — including identity documents, financial records, and account credentials — is encrypted at rest using industry-standard encryption algorithms. Access to this data is restricted to authorised personnel on a strict need-to-know basis.
• Access controls: Internal access to personal data is governed by role-based access controls. Staff members are granted access only to the data categories required to perform their specific job function. All internal access is logged and subject to periodic audit.
• Two-factor authentication (2FA): 90jle supports two-factor authentication for player accounts. We strongly encourage all users to enable 2FA to provide an additional layer of protection against unauthorised account access.
• Vulnerability monitoring: Our platform infrastructure is subject to ongoing vulnerability scanning and periodic security testing. Identified vulnerabilities are triaged and remediated according to their severity classification.

Your Privacy Rights

As a 90jle user, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact our support team via live chat from your account dashboard or by emailing [email protected]. We will respond to all valid requests within a reasonable timeframe.

Please note that some rights are subject to limitations. For example, we cannot delete account or transaction data that we are legally required to retain for anti-money-laundering compliance purposes, even if you submit a deletion request. In all cases, we will clearly explain the reason for any limitation on your rights at the time of our response.

Policy Updates & Contact

90jle reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we offer. When material changes are made, we will notify registered users via an in-platform notification and update the "Last updated" date at the top of this page. The updated policy takes effect immediately upon publication.

We encourage you to review this Privacy Policy periodically to remain informed about how your personal data is being handled. Your continued use of the 90jle platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a concern about how 90jle has handled your personal data, you can reach our Data Support team through the following channels:

• Live chat: Available 24/7 from your 90jle account dashboard. This is the fastest way to reach our support team for privacy-related enquiries.
• Email: [email protected] — please include "Privacy Request" in the subject line so your message is routed to the appropriate team.
• Response times: We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 calendar days of receipt. All support is provided in English, anchored to Bangladesh Standard Time (UTC+6).

This Privacy Policy was last updated in January 2026. For related legal information, please also review our Terms & Conditions and our Responsible Gaming Policy. 90jle is committed to maintaining the trust of players across Bangladesh by handling personal data with transparency, care, and strict confidentiality. 🔞 18+ only. Please gamble responsibly.